Thank you for shopping with us! Here are the details regarding our shipping policy:

Order Processing Time:

• Orders are typically processed within 1-3 business days after payment confirmation, excluding weekends and holidays.

Shipping Methods and Delivery Times:

• Pini Yakobi is glad to offer a free fully insured shipping and returns service.
• Estimated delivery times are calculated from the date of shipment and vary depending on your location.
• Please note that unexpected delays due to weather conditions, customs processing, or other unforeseen circumstances may occur, impacting delivery times.

Shipping Costs:

There will be no extra charges added to the final price despite for any duties, VAT, taxes or surcharges levied by the customer’s country.

Order Tracking:

• Once your order is shipped, you will receive a shipping confirmation email containing a tracking number to monitor the status and location of your package.
• Tracking information may take up to 24-48 hours to update after shipment.

Shipping Restrictions:

We currently do not ship to P.O. boxes, providing a proper address, telephone number and a receiver’s name is mandatory before the sale is complete.

Lost or Damaged Shipments:

• All shipments are fully insured before departure, In the rare event that your package is lost or damaged during transit, please contact us for assistance. We will work with the shipping carrier to resolve the issue promptly.

Return Shipping:

• We are happy to offer a fully free of charge return policy.

Contact Information:

• If you have any further questions or concerns about our shipping policy, please feel free to contact us at piniyakobi.office@gmail.com.

Policy Updates:

• We reserve the right to update our shipping policy as needed. Any changes will be reflected on this page.